How to dowload the logs by FusionSolar/SUN2000 APP

Distributed Solar Inverter

First, need to connect to the inverter via FusionSolar/SUN2000 APP.

Log in to the app as an installer.

On the home screen, tap Maintenance --> Log Management 

Choose which log you need to download: Inverters, Batteries, Optimizers or App.

After selecting the log, it will start downloading. Meanwhile do not perform other operations.

Then the log will be downloaded to your mobile phone.

You can share the downloaded logs with anybody via email.

You can also share the downloaded logs via Whatsapp, Bluetooth, etc.

Commercial Solar Inverter

Log in to the app as an advanced user. On the home screen, tap Maintenance

Tap Log Management To go to the download menu

Choose which type of files you need the logs of the solar inverters or the app.

NOTE:
● By default, Android system logs are saved in the Android/data/com.huanwei.smartpvms/files/inverterapp folder in the phone memory. You can change the save path by referring to "Setting a File Save Path".
● The downloaded solar inverter logs are saved at the Device Log directory in File Management in your mobile phone. You can also send the logs to your mailbox for checking.

The following steps are repeated, you can send the log file by mail, or share in another way.

SmartLogger

First, you need to connect to the SmartLogger via FusionSolar/SUN2000 APP.

Log in to the app as an advanced user. On the home screen, tap Device monitoring.

Select a target device to access the function menu screen of the device. Tap Device Logs to access the log download screen.

NOTE:

An advanced user can download only the logs of the SmartLogger, solar inverter, MBUS, and PID module.

Select a device on the Device Monitor screen to access the function menu screen of the device.

Tap Device Logs to access the log download screen.